Our eBay office hours are generally M-S 10:30am-8:30pm Eastern Time, though there may be someone available at other times. While we do monitor email more often, we can not answer all the immediately.
Please be patient.
if any problem , please provide your full name, address, item name/number, date/method paid or delays may result.
Please note, if you call our store and one of our eBay reps are unavailable, it's unlikely anyone can help you as eBay sales are a completely different department from our Store. You will have to leave a message. Please be patient.
We gladly leave feedback after the entire transaction has been completed.
Thank you! Sales Manager Tinh Le