Customer Service

• Email us at markhamshop@yahoo.com (Please write the eBay item # on Subject)
• If the item (EXCEPT AS IS ITEM) Arrives D.O.A (Dead On Arrival) you must contact us within 48 hours of receipt of product.
• When returning a product from the U.S.A. please send the product as a return (write Canadian Good Return) and DO NOT declare a product value on the customs form ($0 value)

WE ONLY LEAVE FEEDBACK AFTER WE RECEIVED YOUR FEEDBACK. WE ARE DOING OUR BEST TO SOLVE ANY POTENTIAL PROBLEMS

Payment

Winning Bidder must make payment arrangements within 5 days of auction close, payment must be received within 7 days or the item will be re-listed.

Ontario residents must pay 13% GST/PST
Canadian residents must pay 5% GST

OUR SYSTEM WILL AUTOMATIC SEND DISPUTE TO ALL NON-PAYING BIDDERS AFTER 7 DAYS OF AUCTION CLOSE.

Shipping

SEE ITEM DESCRIPTION ABOVE FOR SHIPPING CHARGES

• We will attempt to ship your item within 48 hours after payment has been received.
• Our shipping cost includes: Handle fee, Packing cost and postage.
• Tracking Number and Insurance included. We will Send Tracking Number to You from PayPal
• Estimated transit time USA: 4 - 15 business days
• Estimated transit time Canada: 2 - 10 business days
• Combined Shipping for multiple items can get 20% discount. Simply add the separate shipping costs and deduct 20% of the shipping cost
• Ship to Hawaii, Alaska, Canadian Territories, Puerto Rico, APO/FPO,  are very expensive. Our shipping price is not for those area. Please email us for shipping charge.

Local Pick up in Markham, Ontario

Terms and Conditions

We are not liable for any claims in excess of the auction sale value of the item purchased. Including any liability for products not being available for use. We will not be liable for lost profits, lost revenue, loss of business or other consequential, special, indirect or punitive damages, even if advised of the possibility of such damages, or for any claim by any 3rd party except as expressly provided herein. Our sole liability for any claims, whether based in contract or tort, at law or in equity, for any loss or damages arising, resulting from, or connected with the products, and this agreement shall be limited to the lesser of the actual amount of such loss or damages or the purchase price paid by customer for the products that are the subject of the claim.